Our

Services

Ordering

Your wedding day is undoubtedly one of the most important days of your life.  Whether it is a small family gathering or a huge affair we can help you.  In order to give your wedding cake the care and attention it deserves we only take a limited number of commissions. Orders are taken on a first come first serve basis, so please get in touch to check availability for your date as early as possible to avoid disappointment.  If however, you do have a last minute request please do not hesitate to ask.

 

Design

Should you wish to commission Mrs Millie's to make your cake we will be happy to arrange a no obligation design consultation where we can discuss all your design ideas and look at anything that you might have brought along for inspiration such as fabrics, patterns, colour swatches, flowers and stationary.   Whether you want something traditional, contemporary or an elaborate centrepiece for a themed reception, we love nothing more than to take your ideas and transform them into unique edible works of art that all your guests will be talking about for years to come.  Once your wedding cake is booked you will be invited to a cake tasting session where you can try different flavours from our menu.

 

Payments

On accepting our quotation we will email an invoice to you with all the cake details on including the delivery and cake stand hire (if required), along with a copy of our terms and conditions. We ask that you return a signed copy of both. Once we receive these and your 25% deposit payment we will send you an email confirming your booking. If you are unsure of the design you would like but would like to reserve the date in our diary we would require a £50.00 deposit, we can then confirm the design at a later date.   The remaining balance is due 4 weeks prior to the delivery/collection date.  For orders with less than four weeks notice the full balance is due on confirmation and is non-refundable.  Payments can be made in cash, by cheque or via bank transfer.

 

Alterations

If requested we will endeavour to amend the design where possible, sometimes this is not feasible due to the nature of the request or the amount of notice given.  If alterations effect the cost, or the preparations for the original cake is underway then the balance will be adjusted accordingly.  Please note any changes you wish to make must be confirmed in writing or via email.

 

Cancellations

For all cancellations with more than 4 weeks until completion we reserve the right to retain the 25% deposit and any other specially ordered items or work undertaken in accordance with your order is chargeable in addition.  If cancellation takes place 4 weeks prior to the event we reserve the right to retain 75% of the total price or if cancellation takes place 7 days prior to the event 100% of the value will be retained to cover the costs of the cake.

 

Delivery &Setup

We offer our delivery service throughout Suffolk and the surrounding areas.  If you would like us to deliver your cake we will liaise with your wedding planner in the run up to your special day to arrange a suitable time for delivery. Deliveries are calculated on a time and distance basis, if you would like a quote please don't hesitate to ask. 

 

Collection

If you would prefer to collect and transport your cake yourself sturdy packaging will be provided. Cakes are most at risk during transportation so please seek our advice on how to transport it.  Mrs Millie's cake company cannot be held responsible for any damages incurred once your cake has left the premises.

 

Cutting Cakes & Dummy Tiers

Additional sponge cutting cakes are available to supplement the portions of your main cake, giving you the extra portions you require without having to increase the size of your wedding cake.  Alternatively if you have your heart set on a large wedding cake that makes a grand statement but don't require the additional servings we can replace cake tiers with dummy tiers.  A discount will be applied for each dummy tier.

 

 

CALL US 
01449 258627 or 07816263102
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